Raytheon JPS Communications

Our 24-hour customer support hotline, available to U.S. and Canadian customers only, is designed to offer customers an outstanding level of service. Customers can call (800) 498-3137 for immediate assistance with any technical problems, day or night. The 24-hour customer support hotline is available to JPS customers needing assistance with our voter equipment, ACU products, NXU-2A, VoIP/RoIP products and to the customers who purchase the 24-hour support with system installations.

For more information on any of these support programs, click on your area of interest. If you don't find the information you need, send us an email or give us a call - we are here to help.

Contact Information:

Technical Support
JPS Communications
5800 Departure Drive
Raleigh, NC 27616

During Normal Business Hours: 919.790.1011
24-hour Customer Support Hotline: 800.498.3137
FAX: 919.790.1456
support@jps.com

TRAINING

We offer open training classes at our facility in Raleigh, North Carolina. The next available classes for the ACU technology (including ACU-M, ACU-T, ACU-1000 and ACU-2000 IP products) and Wide Area Interoperability System (WAIS) courses are listed below. Class student minimums pertain. Travel, room and board expenses are the responsibility of the trainees.

Dealer training is also offered on site and dates are listed below. For more information, please contact service@jps.com.

For more information or registration please contact customer service, service@jps.com

2008 ACU-1000 Training Classes
November 18-19
December 16-17

2008 WAIS Training Classes
December 2-3

2009 ACU Technology Training Classes
January 13-14
February 17-18
March 17-18
April 14-15
May 12-13
June 16-17
July 14-15
August 11-12
September 15-16
October 13-14
November 17-18
December 15-16

2009 WAIS Training Classes
March 10-11
June 9-10
September 8-9
December 8-9

2009 Dealer Training Classes
January 20-22
April 21-23
July 21-23
October 20-22